This policy covers how we use personal data we collect from you, or that you provide to us.
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. The purpose of this Privacy Policy to enable you to understand which personal identifying information (“PII”, “Personal Information”) of yours is collected, how and when we might use your information, who has access to this information, and how you can correct any inaccuracies in the information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website.
Please read the following carefully to understand how we will treat and regard your personal data.
Who we are
Hostmeng Ltd is a web hosting service provider in Nigeria, a subsidiary of iTechmate Ltd (a UK registered company with number 12795867).
What information we collect
Any personal information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.
If you contact us by letter or email, records of the correspondence may be kept.
Telephone conversations may be recorded for training purposes.
Details of transactions you carry out through our site and of the fulfillment and administration of your orders.
We also record technical data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used for marketing and security purposes.
In the circumstances where we are acting as a data processor, we shall only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
How we use your personal data
- To register a customer account.
- To process orders that you have placed with us.
- To handle customer service and careers enquiries.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered-into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
- To carry out marketing and statistical analysis
We are committed to protecting your privacy, Hostmeng will never sell your personal data to third parties.
Log files
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Cookies
Your Internet browser has the in-built facility for storing small text files – “cookies” – that hold information which allows a website to recognize your account. We use cookies to save your preferences and login information, and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the HostMeNg’s website.
More information about cookies can be found at https://en.wikipedia.org/wiki/HTTP_cookie.
Who we share your information with
By entering into this agreement, you agree to the processing of data by the third parties listed below. When we introduce any new, or change any existing third-party agreements, we will ensure this policy is updated at least 30 days before the new third party processes any data.
| Company | Service |
| Paystack | Credit/Debit Card Payments |
| Flutterwave | Credit/Debit Card Payments |
| 20i | Domain Names |
| Internetbs | Domain Names |
| GeoTrust (Symantec) | SSL/TLS Certificates |
| Slack | Internal communication of support issues/service incidents. |
| Google: including Adwords, Google Analytics, Youtube, Drive, Data Studio, Google My Business. | Site analytics, targeting and exclusion from PPC advertising, purchasing data. Reporting on anonymised data. |
| Facebook & Instagram | Targeting and exclusion from PPC advertising, purchasing data. |
| Targeting and exclusion from PPC advertising | |
| Microsoft: Bing and Office 365 | Site analytics, targeting and exclusion from PPC advertising, purchasing data. |
| Mailchimp | Sending email and email analytics. Signups for newsletters. |
| Dashly | Live chat support |
Compliance with laws and law enforcement agencies
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.
Third party links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to this policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Need to contact us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at hello@hostmeng.com